Refund policy

Standard Returns Policy


If you are not satisfied with your purchase, you may return your items within 30 days of delivery free of charge. Returned eligible items will be refunded.

Please note: Original shipping fees are non‑refundable.

Return rules may change during promotions. Please check the specific terms and conditions before placing your order.

If you purchased Briskory products through an authorized third‑party retailer, please contact that retailer directly for returns or exchanges.

Returns Process (Excluding Black Friday and Other Promotions)


To start a return:

  1. Email offical@Briskory.com
  2. Include your order number and the items you wish to return
  3. We will send your return label and guide you through the next steps after receiving your email

Damaged Items


If your items arrive damaged:

  • Send clear photos of the damaged product and your order number to offical@Briskory.com
  • Set the email subject as: DAMAGED
  • Claims must be submitted within 14 days after delivery

Missing Items


If any items in your order are missing:

  • Email offical@Briskory.com
  • Set the email subject as: MISSING ITEM
  • Attach your order number for fast support

Shipping Fees for Returns


  • Customer-initiated returns: You are responsible for the return shipping cost, calculated according to your chosen courier.
  • Our fault (damaged, wrong items): We cover all return shipping fees.

Order Cancellation


You may cancel your order before it ships, within the cancellation period shown on our website.